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Why Our Rates Include a 'Tip' Amount
Most locations expect you to pay a gratuity amount (20-35%) on top of their published rates. This industry standard sets therapists up to earn a living wage only when clients leave a gratuity. We don’t want our therapists worried about earning tips to pay their rent. We believe guaranteeing them a living wage outside of individual client tipping practices and abilities is better for everyone. This is why we include the ‘tip’ amount listed per service in their compensation. For this reason, additional gratuity at checkout is never expected or required, although still accepted. Any tip you leave above our service rate will be just that - an extra thank you for the service you received.
Cancellation Policy
No show appointments will be charged the full price of the session booked.
Appointments canceled within 24 hours or less will be charged a $50 cancellation fee
(pending exceptions listed below) . If we are ever able to re-book your appointment
slot with such short notice, this fee will be waived.
If you are feeling under the weather in any small way, we ask that you cancel or reschedule your service. If you are able to reschedule, there will be no fee. If we are able to fill your appointment
slot, there will be no fee. If the two previous options don't work out, we will charge a $15 cancellation
fee that will be paid directly to your therapist. We appreciate your understanding in this!
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